UK HealthCare Text Messaging Terms and Conditions
When you sign up for text messages from UK HealthCare, you are signing up to receive text messages related to your relationship with UK HealthCare. Some of the text messages may come from a UK HealthCare affiliate or agent. These messages may include:
Short Code A: UKHC 1
- Billing notifications
- Updates or requests related to your visits
- Information related to your MyChart account
- A one-time passcode
- Prescription reminders
- Other messages related to care management or your relationship with UK HealthCare
Short Code B: UKHC 2
- Preventative care reminders
- Health awareness campaigns
You can opt out of SMS messages by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using UK HealthCare or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 859-218-6221 or ukhcmychart@uky.edu.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
Click here for our Privacy Policy. Contact us at 859-218-6221 or ukhcmychart@uky.edu.